Frequently Asked Questions
Everything you need to know about your JeliBuilt Performance gear.
How long will it take to receive my order?
Standard shipping usually takes 3-7 business days within the continental US. International shipping times vary by location, typically arriving within 10-15 business days.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed apparel. Items must be in their original packaging with tags attached to qualify for a full refund or exchange.
How do I know which size to order?
Each product page features a detailed size guide. Our performance wear is designed for an athletic fit; if you prefer a looser feel, we recommend sizing up.
What materials do you use in your apparel?
JeliBuilt Performance uses high-grade synthetic blends and premium cotton designed for durability, moisture-wicking, and maximum comfort during high-intensity activity.
How should I care for my JeliBuilt gear?
To maintain the integrity of the performance fabrics, we recommend machine washing cold with like colors and tumble drying on low heat. Avoid using bleach or fabric softeners.
Do you offer international shipping?
Yes, we ship worldwide. Please note that international orders may be subject to customs duties and taxes depending on the destination country's regulations.